RefireLeads

Refire old leads, existing customers, and trade in opportunities with AI SMS

RefireLeads helps Canadian car dealers restart conversations with dead CRM leads, past customers, lease clients, service customers, and vehicle owners who may be ready to sell or upgrade.

Built for Canadian dealerships, BDC teams, used car managers, sales managers, and dealer groups.

Choose the services you need

Pick one module or combine several to build a complete lead reactivation system for your dealership.

Dead Lead Reactivation

Upload old CRM leads and restart conversations through AI SMS

Best for: BDC teams and sales managers

Outcome: Book more appointments from aged leads

Existing Customer Refire

Contact past customers for buyback, upgrade, and service-to-sales opportunities

Best for: Used car managers

Outcome: Source more trade-in inventory

Buyback and Appraisal AI

Collect vehicle photos, VIN, odometer, and appraisal details by SMS

Best for: Used car managers and appraisal teams

Outcome: More appraisal-ready vehicles

Lease Maturity AI

Contact customers nearing lease end with upgrade and buyout options

Best for: Finance managers and BDC teams

Outcome: Retain lease customers

Service to Sales AI

Convert service customers into upgrade and trade-in conversations

Best for: Service advisors and sales managers

Outcome: Turn service visits into sales

Managed SMS Setup

Our team configures your SMS sending, verification, and compliance testing

Best for: All dealers starting fresh

Outcome: Ready to send in days, not weeks

How it works

From setup to hot leads in six straightforward steps.

1

Choose your services

Select the modules that match your dealership goals and team structure.

2

Complete dealer onboarding

Provide your dealership details, team contacts, and messaging preferences.

3

Upload old leads or customer lists

Import CSV files from your CRM with aged leads, past customers, or service records.

4

Choose campaign type and sending rules

Configure campaign goals, sending windows, and daily volume limits.

5

AI texts, qualifies, and collects details

The system sends personalized SMS, handles replies, and gathers vehicle information.

6

Your team gets hot leads, appraisals, and conversations

Qualified opportunities are routed to your sales team for personal follow-up.

See it in action

Watch a live SMS conversation between our AI and a customer. See how the system qualifies interest, collects vehicle details, and routes hot leads to your team.

Messages

Toyota of Edmonton

Hi Sarah, this is Toyota of Edmonton. We noticed your 2021 RAV4 may be worth more than expected right now. Would you be open to a quick appraisal?
Sure, what do you need from me?
Great! Could you send a photo of your odometer and one exterior shot? We will put together a no-obligation value estimate for you.
Here you go. About 42,000 km on it.

Built for Canadian dealerships

Compliance controls, opt-out handling, and audit trails designed for Canadian automotive messaging requirements.

Consent-aware workflows
Automatic STOP handling
HELP keyword responses
Suppression list management
Sending window enforcement
Full audit logs
Dealer compliance certification
Privacy and data controls

RefireLeads provides compliance controls, logs, opt-out handling, and workflow safeguards. Dealers remain responsible for confirming they have proper consent and legal permission to contact uploaded leads. This is not legal advice.

Enterprise-Grade Security

Your Dealership Data is Locked Down

RefireLeads handles sensitive customer information. We built security into every layer, not as an afterthought.

AES-256 Encryption

All customer PII (names, phone numbers, vehicle details) is encrypted at rest using AES-256-GCM before it ever touches the database.

Isolated Data Architecture

Row-Level Security ensures each dealership can only access their own data. No cross-tenant data leakage is possible at the database level.

Webhook Signature Verification

Every inbound Twilio webhook is cryptographically verified. Requests without valid signatures are rejected immediately.

Rate Limiting on All Endpoints

Every API endpoint is protected by IP-based rate limiting. Prevents abuse, brute force attacks, and accidental SMS spend spikes.

Full Audit Trail

Every action (message sent, lead updated, campaign launched, opt-out processed) is logged with timestamp, user, and context.

Role-Based Access Control

Team members get only the permissions they need. Admins, managers, and agents each see different levels of data and controls.

RefireLeads infrastructure runs on SOC 2 compliant services (Supabase, Vercel, Twilio). All data is encrypted in transit via TLS 1.3 and at rest via AES-256. We never store Twilio Auth Tokens in the database. CASL compliance controls are enforced at the platform level.

Managed SMS setup or connect your own

Get sending fast with our managed setup, or bring your existing Twilio account.

Managed Setup

Recommended

$999one-time

Our team configures your SMS sending, toll-free verification, webhooks, STOP/HELP handling, and first campaign test.

Bring Your Own Twilio

Advanced

$299one-time

Connect your existing Twilio account with guided setup instructions and testing tools.

Most dealers choose managed setup for faster time to first campaign.

Build your package

Start with the platform base and add the modules you need.

Platform Base

Always included

$299/mo

Dead Lead Reactivation
$499/mo
Existing Customer Refire
$499/mo
Buyback and Appraisal AI
$699/mo
Lease Maturity AI
$399/mo
Service to Sales AI
$399/mo

Monthly total

$299/mo

Why dealers use RefireLeads

Recover old CRM opportunities
Source trade-ins from existing customers
Book more appointments
Help BDC teams save time
Reactivate aged leads without manual chasing
Create appraisal-ready opportunities
Keep SMS conversations organized
Track every reply and opt-out

Frequently asked questions

Ready to refire your dead leads?

Join Canadian dealerships using AI SMS to recover lost opportunities.